Resources
Tools for Business Transformation
Second Mile Service as the Standard
Regardless of what products or services we deliver to our customers, an attribute that we should all esteem, particularly as Christian-led companies, is how well we deliver them.
C12’s Strategic Planning Guide
This guide organizes strategic planning into a five-step annual process useful for both novice and veteran planners to maximize strategic planning efforts.
Converting Customer Loyalty to Exponential Growth
Loyal customers are good for business! Studies prove that a sustained 5% increase in annual customer retention increases profitability by 25-100%!
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